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Returns and Exchanges FAQ

Explore a range of common questions and concerns regarding our innovative products designed to improve the way you work, learn, and play.

What is your Return & Exchange Policy?
We design Writeyboard products to bring quality, innovation and productivity to your daily life.

We feel the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen. Unused merchandise can be returned for a full refund if received at WriteyBoard within 30 days from the delivery date.

Your return will be processed within 7-10 business days of being received at our warehouse.

Exchanges can be made within 60 days of the delivery date.

Cost adjustments for exchanges will be applied to original form of payment unless otherwise specified

Exchanges are subject to availability.

A refund (minus shipping and handling) will be processed if the product is unavailable.

Freight is not refundable and you will be charged shipping for all exchanges.

Custom cut adhesive whiteboards cannot be returned. 

Your return will be processed within 7-10 business days of being received at our warehouse.

You will receive an e-mail notification once your return is approved.

Refunds will include product and tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, we will also include shipping charges in your refund.

For merchandise returns, please follow the following steps:

1.) You must email help@writeyboards.com, so we may provide you with a Return Merchandise Authorization Form.

Please fill out the RMA with the proper reason code for your return and submit it back to us.

Without this number clearly written on the outside of the box and on the return slip, your return will not be accepted.

2.) For exchanges, please indicate the alternate color.

For returns, please indicate the reason for return.

3.) Pack your return with the completed form (in the original package) and send it to WriteyBoard at:

Whitey Board Company
5030 Parkway Calabasas
Calabasas CA, 91302, USA

WriteyBoard™ distribution facilities and sales offices do not accept hand or C.O.D. deliveries. It is recommended packages be sent via UPS with a tracking number. Freight is not refundable and you will be charged shipping for all exchanges. You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and we will not replace the contents of the package.

Exchanges are subject to availability. A refund will be processed if the product is unavailable.

WriteyBoard™ reserves the right to amend, modify, revise and/or rescind in its entirety or any portion of the foregoing return and delivery policies in its sole and absolute discretion.

If you have any questions about your return, please contact

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